Effective date: July 8, 2026
This Privacy Policy describes how Zhuzhou Gengfang Trading Store ("we," "us," or "our") collects, uses, shares, retains, and protects personal information when you install, register for, or use NexioHub, an Android social application distributed on Google Play. The policy applies to your use of NexioHub on or after the effective date shown above. By continuing to use the application after that date, you acknowledge the practices described here. If you do not agree, discontinue use of NexioHub.
NexioHub is designed exclusively for adults and is not directed to children. The application is intended for users aged eighteen (18) and above only. We do not knowingly collect, solicit, or process personal information from anyone under 18 years of age.
During initial registration or first use, you may be asked to confirm that you meet the minimum age requirement. We do not perform ongoing in-app age verification beyond that initial user confirmation. If you are under 18, you must not create an account, access NexioHub, or submit personal information through the application.
If you are a parent, guardian, or other authorized adult and believe that a person under 18 has provided personal information to us or created an account, please contact ieterryarquoconn@gmail.com promptly. After we verify the report, we will take appropriate steps to delete the information and terminate the associated account, consistent with applicable law and our internal procedures.
We encourage adults to supervise minors' online activity and to ensure that individuals under 18 do not use NexioHub or share personal details through its social features.
We share personal information only as described in this section, under contractual safeguards that limit recipients to specified purposes, and in compliance with applicable privacy laws.
We engage cloud hosting and content delivery partners to operate NexioHub infrastructure. These service providers may process account identifiers, profile attributes, messages, images, voice recordings, video session data, and diagnostic information needed to deliver feed browsing, user discovery, matching, messaging, video chat, and related functionality. They act on our instructions and are contractually required to use information only for the purposes we specify and to apply appropriate security measures.
We work with analytics and crash reporting partners to understand how features are used, measure performance, identify stability issues, and prioritize improvements. These partners may receive device model, operating system version, application build, interaction events, and crash stack traces. This sharing supports product improvement, performance analysis, and stability.
We do not sell personal and sensitive user data.
We may disclose personal information when we reasonably believe disclosure is necessary to comply with applicable law, respond to valid legal process, protect the safety of users or the public, investigate fraud or security incidents, or enforce our User Terms. We may also transfer information in connection with a merger, acquisition, reorganization, or sale of assets, subject to confidentiality protections and continued respect for this Privacy Policy.
The data controller responsible for personal information processed through NexioHub is:
Zhuzhou Gengfang Trading Store
No.119-A19, Building 26, Hanshu Liyuan, No.1299 Taishan Road, Tianyuan District, Zhuzhou City, Hunan Province
Privacy contact: ieterryarquoconn@gmail.com
Data Protection Officer contact: ieterryarquoconn@gmail.com (Privacy Officer)
We determine the purposes and means of processing personal information described in this policy. Service providers that process data on our behalf do so under agreements requiring them to follow our instructions and comply with applicable privacy laws.
The structured summaries below are provided to support consistency between this Privacy Policy, Google Play Data safety declarations, and platform review workflows. They supplement the narrative sections and do not replace them.
Email addresses and account identifiers are Required for registration, authentication, and customer support. Device information is Required for service delivery, security monitoring, and diagnostics. Photos and videos you choose to capture or upload are Optional and tied to profile and in-app media features you initiate.
NexioHub does not access sensitive device capabilities while the application runs in the background:
Where applicable law requires us to identify a legal basis or lawful basis for processing personal data, we rely on the grounds below and connect each to specific processing purposes within NexioHub.
Performance of a contract. We process information necessary to provide NexioHub and perform our agreement with you. This includes creating and authenticating your account, operating the home feed and user detail pages, enabling matching and chat, delivering media features you initiate, maintaining your profile, and confirming subscription access purchased through Google Play.
Legitimate interests. We process certain information based on legitimate interests that we balance against your privacy rights. These interests include protecting the service from misuse, investigating crashes and performance issues, analyzing aggregated usage to improve reliability, sending service-related notices, and maintaining operational records. Before relying on legitimate interests, we evaluate whether your rights override our interests.
Consent. Where Android runtime permissions or optional features require your affirmative choice, we rely on consent. Camera, microphone, photos and media, and external storage access are requested only after you tap a feature that needs them. You may withdraw consent through Android system settings; related features will not work until permission is granted again.
Legal obligation. We may process or retain information when a legal obligation requires it, including compliance with applicable law, response to lawful authority requests, enforcement of our User Terms, protection of legal claims, and retention related to subscription billing records.
| Processing purpose | Legal basis |
|---|---|
| Core social service (feed, match, chat, video) | Performance of a contract |
| Account registration, login, and support | Performance of a contract |
| Profile avatars and user-selected media | Performance of a contract; consent where applicable |
| Analytics, usage events, and crash diagnostics | Legitimate interests |
| Security monitoring and incident response | Legitimate interests; legal obligation where applicable |
| Cloud hosting and contracted processors | Performance of a contract; legitimate interests |
| Google Play subscription verification | Performance of a contract |
We update this Privacy Policy when our features, service providers, legal obligations, or internal practices change. Material updates will be reflected by changing the effective date at the top of this document and, when appropriate, by providing notice inside NexioHub or through other reasonable channels. Continued use after a revised effective date constitutes acceptance of the updated policy, except where applicable law requires a different form of consent.
Privacy contact: ieterryarquoconn@gmail.com
Send privacy questions, rights requests, or complaints to the address above. Include enough detail for us to identify your account and understand your request. We will respond to privacy-related requests within a reasonable period after verification.
Postal address: Zhuzhou Gengfang Trading Store, No.119-A19, Building 26, Hanshu Liyuan, No.1299 Taishan Road, Tianyuan District, Zhuzhou City, Hunan Province.
We have designated Privacy Officer to oversee data protection compliance for NexioHub. Privacy Officer serves as our contact for data protection matters and handles inquiries relating to the processing of personal data and applicable privacy rights. Users may contact the DPO regarding data protection and privacy matters at ieterryarquoconn@gmail.com. The DPO coordinates responses to privacy complaints, reviews rights requests, and works with internal teams to align processing activities with applicable laws.
Registered users may delete a NexioHub account and request removal of associated personal data through the following methods:
You may also open account deletion guidance from the Personal Center, where informational pages may load in a WebView for compliance display only. We will process account deletion requests within a reasonable period after verification.
NexioHub enables adults to browse social content feeds, discover user profiles, match with other users, and communicate through text, voice, images, and live video. The Android application is organized into four primary tabs: a home tab for feed browsing and user detail views; a matching tab for user recommendations and connections; a chat tab for messaging; and a personal center for profile management, settings, legal documents, and account controls.
NexioHub supports account creation. To access interactive social features, you register with an email address and credentials you choose. We assign an account identifier to authenticate sessions, distinguish your profile, and support customer assistance. You are responsible for safeguarding your login information.
NexioHub offers subscription-based features. Product names, pricing, billing intervals, and included benefits appear in the in-app subscription listings and on Google Play. Purchases and renewals are processed through Google Play's billing system. We receive transaction metadata needed to verify subscription status and deliver entitled features; we do not receive or store your full payment card number.
User Terms, this Privacy Policy, child safety information, and account deletion instructions may be shown inside NexioHub through an embedded WebView. These pages present compliance and informational content only. They are not used for cross-app tracking, behavioral advertising, or monitoring your activity outside those document views.
When you message or call other users, content you send may be visible to recipients and stored to provide chat history and related features. Exercise caution before sharing sensitive personal details with other users, because we cannot control how recipients use information you voluntarily disclose.
NexioHub is intended exclusively for adults aged eighteen (18) and above. The application is not directed to children, and we do not knowingly collect personal information from anyone under 18. During initial setup you may confirm that you meet the minimum age requirement; we do not perform ongoing in-app age verification beyond that confirmation.
By using NexioHub, you represent that you are at least 18 years old and legally permitted to enter binding agreements in your jurisdiction. Full functionality requires a compatible Android device, network connectivity, and, for interactive social features, a registered account. Certain capabilities may be limited by device hardware, Android version, regional availability, or subscription status.
Depending on where you live, you may have rights regarding your personal information or personal data. Contact ieterryarquoconn@gmail.com to exercise applicable rights. We will respond to privacy-related requests within a reasonable period after verification and may request information to confirm your identity before fulfilling certain requests.
Subject to applicable law, you may have the right to:
If you believe personal data or personal information we maintain about you is inaccurate or incomplete, you may request correction or rectification of that information. Email ieterryarquoconn@gmail.com with a description of the inaccurate or incomplete data and the correction you seek. We will review verified requests and update records where appropriate, consistent with applicable law.
If you are located in the European Economic Area, the United Kingdom, or Switzerland, you have additional rights under applicable data protection laws, including those described above. Our lawful basis for processing is explained in the Legal Basis section. You may contact Privacy Officer at ieterryarquoconn@gmail.com for data protection inquiries or contact your local supervisory authority to lodge a complaint.
If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide specific rights, including access, deletion, correction, and the right to know about personal information we collect, use, and disclose. To exercise these rights, email ieterryarquoconn@gmail.com with sufficient information for identity verification. We will respond to privacy-related requests within a reasonable period after verification.
California residents have the right to know whether we collect categories of personal data, whether such personal data is shared with third parties, and what personal information we maintain about them. You may submit requests to understand these practices under the CCPA using the contact channel above.
Under the CCPA, the terms "share" and "sharing" have a specific definition under California law that differs from everyday language. Sharing includes disclosing personal information to a third party for cross-context behavioral advertising, such as providing device or usage data to an advertising partner so that partner can display ads to you on other apps or websites based on activity across different contexts. We do not engage in cross-context behavioral advertising through NexioHub. For a complete description of how we disclose information to service providers and other recipients, see the Sharing Matrix section. California residents may exercise the right to know by emailing ieterryarquoconn@gmail.com, and we will respond to privacy-related requests within a reasonable period after verification.
If you are a Virginia resident, the Virginia Consumer Data Protection Act (VCDPA) grants rights including confirmation of processing, access, correction, deletion, data portability, and opt-out of certain processing. Contact ieterryarquoconn@gmail.com to exercise VCDPA rights. We will respond to privacy-related requests within a reasonable period after verification.
The following explains how to opt out of certain processing under the VCDPA:
NexioHub is offered to Global audiences from China. Personal information may be processed in China and other countries where our service providers operate. Laws in destination jurisdictions may differ from those in your country of residence.
Where required by applicable law, we implement appropriate safeguards for international transfers, such as standard contractual clauses or equivalent mechanisms recognized under relevant privacy frameworks. By using NexioHub, you acknowledge that your personal information may be transferred to, stored in, and processed in countries other than your own.
Residents of the EEA, UK, or Switzerland who need detail about transfer safeguards may contact ieterryarquoconn@gmail.com.
NexioHub requests Android permissions only when you actively initiate features that require them. Permissions are not requested at launch by default, and sensitive capabilities are not accessed in the background.
The camera supports avatar capture from the Personal Center and live video during video chat entered from user detail pages or chat conversations. The camera activates only after you tap the relevant feature and grant permission through the Android system dialog. Background usage: The camera is not in the background. Denying or revoking camera permission disables video chat and camera-based avatar capture until you restore permission through Android Settings > Apps > NexioHub > Permissions.
The microphone supports voice messaging in chat and audio during video chat. Recording begins only when you press the voice message control or enter an active video session. Background usage: The microphone is not in the background. NexioHub does not continuously listen to ambient sound or record outside user-initiated actions. Revoking microphone permission disables voice messages and video audio until restored.
Photos and media permission—including read access through Android scoped storage and the system media picker—lets you select images for chat messages and profile avatars. We read only files you manually select. We do not scan your entire media library or upload unselected files. Background usage: Photos and media are not in the background.
On supported Android versions, external storage access supports reading user-selected media and, where necessary, caching media related to features you actively use. Access is scoped to files you choose or content generated within NexioHub for feature delivery. This permission is not used for unrelated file system scanning or background collection.
You may manage or revoke permissions at any time through Android device settings. Revoking a permission may limit related features until you grant it again.
We retain personal information only as long as needed for the purposes in this Privacy Policy, unless a longer period is required or permitted by law.
Account and profile data. Email addresses, account identifiers, display names, profile attributes, and avatars are kept while your account remains active. After account deletion through Settings > Account > Delete Account or a verified email deletion request, we delete or de-identify associated data within a commercially reasonable period, except where retention is necessary for legal compliance, dispute resolution, or agreement enforcement.
User-generated content. Text messages, images, voice recordings, and related metadata needed for chat history and matching continuity are retained while your account is active. Account deletion triggers removal processes for associated content, subject to backup cycles and lawful retention requirements.
Device and diagnostic data. Device metrics, usage events, and crash logs used for analytics and stability are generally retained for limited rolling intervals suited to investigation needs, typically not exceeding twenty-four (24) months unless a longer period is justified by security investigations or legal obligations.
Subscription records. Metadata from Google Play Billing—such as product identifiers, purchase tokens, and renewal status—is retained to validate entitlements, respond to billing inquiries, and satisfy tax or accounting obligations.
When retention periods end, we pursue secure deletion or de-identification using commercially reasonable methods.
We apply administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include access controls limiting employee and contractor access on a need-to-know basis, encryption or comparable protections for data in transit where appropriate, and monitoring intended to detect unusual activity affecting service integrity.
No method of electronic storage or transmission is completely secure. Although we work to safeguard your information, we cannot guarantee absolute security. If we become aware of a security incident affecting your personal information in a manner that creates a significant risk to your rights, we will take steps consistent with applicable law, which may include notifying affected users and relevant authorities where required.
You can help protect your account by choosing a strong password, not sharing login credentials, and notifying ieterryarquoconn@gmail.com promptly if you suspect unauthorized access.
This Privacy Policy applies exclusively to NexioHub as distributed on Google Play for Android devices. It does not apply to websites, services, or applications operated by third parties that may be referenced within NexioHub, nor to any iOS, App Store, or other non-Android distribution channels unless explicitly stated in a future update.
Permission descriptions, system settings paths, and technical references use Android terminology, including scoped storage and Google Play billing for subscriptions. Features, permissions, and data practices described here reflect the Android version of NexioHub only.
This section describes categories of personal information we collect, their sources, and primary purposes.
When you register, you provide an email address and authentication credentials. You may also supply profile information such as a display name, avatar image, and optional biographical details. When you use chat, matching, or video features, you create user-generated content including text messages, voice recordings, images, and video streams.
When you use NexioHub, we automatically collect device information such as device model, operating system version, platform-assigned identifiers, app version, language settings, and network connection type. We also collect usage events reflecting interaction with feeds, matching, chat, and settings, plus crash logs and diagnostic data when errors occur.
If you purchase a subscription, we receive information from Google Play needed to confirm subscription status, product identifier, and transaction state. We do not receive your full payment card number.
We use personal information to:
We do not use camera, microphone, or photos/media data for advertising, cross-context tracking, or purposes unrelated to features you initiate.
We do not sell personal and sensitive user data.